{"title":"PEP5+","description":null,"products":[{"product_id":"understanding-organizational-compensatory-work™","title":"Understanding Organizational Compensatory Work™","description":"\u003ch1 class=\"PDq2pG_selectionAnchorContainer\" data-end=\"220\" data-start=\"194\" data-section-id=\"h9z4at\"\u003ePEP™ Field Guide No. 003\u003cspan class=\"PDq2pG_selectionAnchor\" aria-hidden=\"true\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003ch2 data-end=\"272\" data-start=\"222\" data-section-id=\"iy51sc\"\u003eUnderstanding Organizational Compensatory Work™\u003c\/h2\u003e\n\u003ch3 data-end=\"344\" data-start=\"274\" data-section-id=\"1e208sa\"\u003e\u003cspan role=\"text\"\u003e\u003cem data-end=\"344\" data-start=\"278\"\u003eThe Hidden Work Employees Perform to Keep Broken Systems Running\u003c\/em\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp data-end=\"408\" data-start=\"346\"\u003eEvery organization has work that isn't on any job description.\u003c\/p\u003e\n\u003cp data-end=\"688\" data-start=\"410\"\u003eEmployees create manual workarounds, chase missing information, correct preventable errors, bridge communication failures, and compensate for broken processes simply to keep the organization functioning. 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data-end=\"1376\"\u003eHow do organizational conditions consume available Human Capacity™?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"1378\" data-end=\"1681\"\u003eThrough the PEP™ framework, you'll learn how Organizational Conditions™, Organizational Hazards™, Capacity Consumption™, and Organizational Capacity Loss™ work together to explain why organizations often struggle despite capable employees, significant investments, and continual improvement initiatives.\u003c\/p\u003e\n\u003cp data-start=\"1683\" data-end=\"2011\"\u003eWhether you're an executive, manager, consultant, safety professional, HR leader, or organizational improvement practitioner, this guide provides a new lens for understanding performance—not by asking employees to work harder, but by examining how the environment itself shapes the Human Capacity™ available for productive work.\u003c\/p\u003e\n\u003ch3 data-section-id=\"1jcrzt0\" data-start=\"2013\" data-end=\"2040\"\u003eInside This Field 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Capacity™\u003c\/em\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp data-start=\"392\" data-end=\"438\"\u003eEvery organization invests in talented people.\u003c\/p\u003e\n\u003cp data-start=\"440\" data-end=\"600\"\u003eThey recruit experienced professionals, purchase sophisticated technology, develop leaders, and implement countless initiatives intended to improve performance.\u003c\/p\u003e\n\u003cp data-start=\"602\" data-end=\"727\"\u003eYet many organizations unintentionally create environments that consume the very Human Capacity™ they depend upon to succeed.\u003c\/p\u003e\n\u003cp data-start=\"729\" data-end=\"916\"\u003eWhen employees struggle, organizations often respond by asking individuals to become more resilient, better organized, more productive, or better equipped to cope with increasing demands.\u003c\/p\u003e\n\u003cp data-start=\"918\" data-end=\"961\"\u003eBut what if the problem isn't the employee?\u003c\/p\u003e\n\u003cp data-start=\"963\" 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